Beware Coddington Wheels!
You are not currently logged in. Login to myAccount   Forgot Your Login?   SignUp For a Free Account
 
Buy TShirts & DVDs!-Sell Your StreetRod FAST!-Help-Contact Us
Beware Coddington Wheels!
Posted: June 30 2006 10:30 PM
 
J Dub (aka 37cabriolet) [ View ] [ Email ] [ Car Ads ] [ Blogs ]
Dallas, Texas
 
Caution, this is a long post. If your in the market for wheels and are even considering buying Boyd Coddington wheels, take the time to read this, you may thank yourself in the end]

I just wanted to post my story for others to benefit from the pain I have had to endure. I bought a set of wheels from Boyd Coddington for a street rod project I am working on.



I chose the wheels initially because I liked the look, and so I bought a set for my car. After recieving the wheels, all 4 of them had what I would consider an unacceptable amount of weld splatter and polishing compound on the seam of the wheel where the centers are welded to the barrels. It was so much in fact, that you could see all this gunk from the front side of the wheel. After talking to them about it, its "by design" and thats as good as they polish it before they send it out to customers, so I was left to deal with it myself. Great I thought, and pressed on.



After getting them and mounting tires on them, I could tell on the balancing stand that there were some serious issues with the rear wheels. The fronts had been fine and required less than .25 oz of weight per wheel with the tire on. Not only were there several visual defects in the barrel of one of the rears , both rears exibited a visual out of round condition while spinning on the balancer (causing the wheel to appear to rise and fall at the rim lip while spinning).



Both rear wheels took in excess of 4 ounces of weight to true up with the tire. It was so much in fact, we could not conceal all of the lead behind the spokes just to keep the wheel looking good.



Floored by all of this this, I e-mailed Coddington Wheels with all of this and got to Chris Coddington who said he would be interested in addressing my concerns. Delighted by this, I sent them back and waited for thier return (even paid for the shipping out of my own pocket).



When they showed back up, the visual defects were removed, but the structural problems remained...



I sent mail back to Chris, and talked to him by phone this time around. He said he had gone back and looked at the paperwork from the re-work that had been done and that both of the rear wheels were within his allowable specs for "runout" (the measurement indicating the roundness of the wheel. The lower the number, the more round the wheel is.) He indicated that the max acceptable amount of runout for them was .040. On the advice of the rod shop that I ordered the wheels from after telling them my saga, I called all of the other billet wheel suppliers in the hobby to see what thier tolerances were and what they personally considered acceptable runout values for customer's wheels were. I called:



Billet Specialties
Colorado Custom
Intro Wheels
Budnik



Nearly all of them stated they considered 0.015 to be the maximum acceptable limit with one of them (I cannot remember which) indicating that .020 was the max tolerance for them on runout. I was also told by nearly all of them that .030 is the industry standard for for aluminum wheels, and that .040 was the industry standard for steel (stamped) wheels. Since Billet wheels can be so closely controlled in the manufacturing process, this is why all of them shoot for way below the standard limit.



So, I called Chris back, and explained this to him. He stated he felt like the discrepency between his data as measured from the first return of the wheels and what I was seeing was due to an out of adjustment balancing machine at the tire store I was visiting. I explained that I would take the wheels to another tire store in my area and have them checked, knowing that there was another location that was less than 6 months old in the city over from me.



I had a new shop measure the wheels, and there was some change in the values, but the net result was still that the wheels showed in excess of .030 of runout (enough to be a visible deformity in the wheels to my eye watching the wheels spin) and that even WITHOUT tires, the wheels required over 1.5 ounces of weight to make them true. I explained all this to Chris again, and he offered to personally inspect the wheels, and his story changed, in that his NEW tolerance for runout was now .030...



So I sent the wheels back out... again... and waited again...



At this point I could tell that Chris was getting tired of hearing from me (Exactly what you want when your trying to get your 3k worth of wheels to actually be "round"). A week and a half went by with no response. I e-mail Chris to find out if the wheels showed up, and I get a response they had and he had looked at them the Friday before (This is on Tuesday I hear this) and he is busy and will call me in an hour.



5 hours roll by... fed up and tired of getting blown off and run around, I call him... Only to hear him once again say he considers them "within spec" and as far as he is concerned, there is no issue with the wheels.



The best quote out of the whole ordeal, which I heard several times from Chris was "I don't have an issue with wheels having these problems..." He says this to me in spite of the mountain of evidence to the contrary (As if saying there is no problem will somehow WILL it to be true) Finally, I had to agree to disagree with him and will be just returning the damn things to them and paying a hefty restocking fee (Thanks guys for the great treatment and service!).



So the short of the story is, if you want nice looking wheels, get you some Boyds. If you want them to actually be round like a wheel is supposed to be, don't give them your hard earned money!

 
 
Comments
 
Posted by bc34  -  10/24/2005 11:05 AM
i build 32 's i used( real wheels ) i"m finishing a roadster right now it has 6's frt 10's in rear with no weights on frt or back they come polish in and out no extra cost there price cheap i think $400 frt /$500 rear this is my fifth set of wheels no problems with out of round or balance( real wheels look just like halibrands only better ) thank you
bc34 [ View ] [ Email ] [ Blogs ] [ Car Ads ] Escondido, California
 
Posted by 31tudor  -  12/20/2003 01:03 AM
Now THAT'S how customers should be treated! Care to let us know who the company was and pass on the good info? I think this is a case where the good deed supercedes the bad experience! They should get credit for doing the right thing!
Eric Hibbs [ View ] [ Email ] [ Blogs ] [ Car Ads ] St. George, Utah Charter Member since January 2002
 
Posted by more or les  -  12/20/2003 01:14 AM

YEAH, THE COMPANY WAS ZIG'S STREET ROD PARTS. I WAS PROUD OF STREET RODDER MAGAZINE FOR DOING ITS PART TOO! IF THEY ADVERTISE IN STREET RODDER THEY SHOULD BE AS GOOD AS THE MAGAZINE!

more or les [ View ] [ Email ] [ Blogs ] [ Car Ads ] DEARBORN, Michigan
 
Posted by 31tudor  -  12/18/2003 02:37 PM

That's really unfortunate. I think you've gone beyond the call to try and make a good thing out of something bad. I'd be demanding financial compensation for the multiple balancings and shippings, and refuse to pay a restock fee. As a businessman, I'd have a tough time seeing one of my paying customers going through what you've suffered without offering some way to make it up to you. One disatisfied customer is much worse for reputation than ten satisfied customers!



I've purchased several sets of Boyd's wheels over the years and have been happy with them all. The only problem I've had is that they seem to dull a little faster than other high dollar wheels that I've had. That just means a little more polishing, which I didn't mind at the time.

Eric Hibbs [ View ] [ Email ] [ Blogs ] [ Car Ads ] St. George, Utah Charter Member since January 2002
 
Posted by ahotrod33  -  12/18/2003 04:19 PM
Really want to thank 37cabriolet for this post. I'm just at the stage of re-build on my own 37 cabriolet that I'm shopping for the wheels. Boyd's was in the running until now. I'm down to American 5 spokes, or possibly the salt flat specials now. Price was an issue, but did like some of the Boyd's styles. Any thoughts out there on the Americans? I've got them on my 34, but they came with the car. Thanks again, 37cabriolet and all, and hope you get the problems straightened out.
ahotrod33 [ View ] [ Email ] [ Blogs ] [ Car Ads ] Glen Mills, Pennsylvannia Charter Member since June 2003
 
Posted by hotwheels55  -  12/18/2003 02:20 PM

Here's a link to a similar discussion that has to do with HALIBRAND wheels. If you deal with companies that have poor customer service, pass on the information to fellow rodders so they can avoid the same frustrating experience.



There was another discussion about COLORADO CUSTOM wheels some time ago. The discussion has been deleted (?) since then. My complaint with them was that they would never answer e-mails or return phone calls regarding their products.



http://www.streetrodding.com/sr/index.cfm?fuseaction=forum.discussion_detail&topicid=602&forumid=6

hotwheels55 [ View ] [ Email ] [ Blogs ] [ Car Ads ] Great Britain
 
Posted by Duecester  -  12/18/2003 03:34 PM

It saddens me to hear that these supposedly reputable business men with big names in the street rod industry still exist.It is a shame to spend all that money with good intent and get garbage.I`am not one bit surprised in this over blown idiot of a bisiness man.He may have talent when it comes to design and fabrication but my friend as a bisiness man he can`t get to first base as far as I`am concerned.The first go around with a business he went flat on his back because of over spending and mismanagement due to his own actions.Granted everyone makes a mistake once in a while but this is his second go around and obviously with another financial backer that he sucked in again.I mean I`ll give credit where credit is due but a business man he is not.This is no way to treat the public.I guess they thought you were an idiot.It doesn`t take a brain surgeon to see a wheel out of round when it is spinning.In the magazines and television they glorify this guy.In the real street rod world I hope that everyone will see the big picture.I`am sure that you are not the lone ranger that had a bad experience with these people.I judge that statement on the way they handled your issue.There head has swelled so much that they think they are above us all and can baffle you with bull.I had a bad experience with TCI and shared it with all of you .So thanks for the warning as i will and hope the rest of the street rod world see what the fat cats with there front page coverage think of us.



That`s why you really have to do your home work today.Take that extra day or so to look into your options before you pull the trigger on you next purchase.It`s good we have forums such as this one to spread the word.Good luck.



Duecester [ View ] [ Email ] [ Blogs ] [ Car Ads ] Vineland, New Jersey
 
Posted by hotwheels55  -  12/18/2003 02:20 PM

Here's a link to a similar discussion that has to do with HALIBRAND wheels. If you deal with companies that have poor customer service, pass on the information to fellow rodders so they can avoid the same frustrating experience.



There was another discussion about COLORADO CUSTOM wheels some time ago. The discussion has been deleted (?) since then. My complaint with them was that they would never answer e-mails or return phone calls regarding their products.



http://www.streetrodding.com/sr/index.cfm?fuseaction=forum.discussion_detail&topicid=602&forumid=6

hotwheels55 [ View ] [ Email ] [ Blogs ] [ Car Ads ] Great Britain
 
Posted by hotwheels55  -  12/18/2003 04:40 PM
I love my chrome plated AMERICAN RACING (605) Torque Thrust D wheels. They're timeless in appearance and the chrome finish really makes them stand out. Those Salt Flat Specials are also very good looking. You can't go wrong with either choice.
hotwheels55 [ View ] [ Email ] [ Blogs ] [ Car Ads ] Great Britain
 
Posted by hotwheels55  -  12/18/2003 04:40 PM
I love my chrome plated AMERICAN RACING (605) Torque Thrust D wheels. They're timeless in appearance and the chrome finish really makes them stand out. Those Salt Flat Specials are also very good looking. You can't go wrong with either choice.
hotwheels55 [ View ] [ Email ] [ Blogs ] [ Car Ads ] Great Britain
 
Posted by 31tudor  -  12/18/2003 06:31 PM

ahotrrod33... I bought AR's Salt Flat Specials with painted centers this summer (15x4's and 17x7's). They're very nice, but one small word of caution: the paint on the centers is not perfect!



In this forum, I know I'll be forgiven for being a little picky, but the paint isn't uniform (thick and thin over the surface) and has some orange peel and wrinkling. The price was right, so I wasn't too apt to complain, but if they were going on a show car you better believe that I would have been asking for replacements! Fact is, they look good enough that I'm the only one who will EVER notice, and the car is being built as a driver so I'm fine with them.



Anyway, if you go with SFS's too, I think you'll be very happy, but if you choose the painted centers check them very carefully when they arrive!

Eric Hibbs [ View ] [ Email ] [ Blogs ] [ Car Ads ] St. George, Utah Charter Member since January 2002
 
Posted by orphans2  -  12/19/2003 02:37 PM

I needed to replace the wheels on my street rod and had considered Coddington's. At the NSRA Nats they gave me a good price on the ones I liked, but decided based on several conversations with their sales staff to forego the purchase. So I ended up buying a wheel that I liked every bit as much for half the quoted price of the Boyds, and have never regretted it. The cost savings got me more goodies that I needed. When I purchased the new wheels I got them thru Summit Racing. One of the four wheels had a slight ding in the rim. I called Summit they shipped me a new wheel same day, freight free plus paid for my return shipping costs.. There are times when a middle man really helps to resolve issues. I may pay a little more for the service, but the service may be well worth the avoidance of aggravation.

orphans2 [ View ] [ Email ] [ Blogs ] [ Car Ads ] Stewartstown, Pennsylvannia Charter Member since November 2001
 
Posted by ahotrod33  -  12/20/2003 06:41 AM
This has been a great discussion and post. I work for a company that thrives on its customer service [not street rod related]. Can tell you all that a company that cares will do whatever it takes to make things right. 31tudor makes a great comment. If a company does a great job on something, let others know and also let the company know. That's the kind of stuff that keeps companies doing the right thing. We all like the pat on the back and we need to do that with businesses we deal with. I know they try to keep the advertisers on this site limited to ones who do things right. Anyway---Happy Holidays to all and may we have great weather throught the spring and summer, rain only on Tuesdays and Wednesdays, and a safe and trouble free cruizin season. ahotrod33
ahotrod33 [ View ] [ Email ] [ Blogs ] [ Car Ads ] Glen Mills, Pennsylvannia Charter Member since June 2003
 
Posted by iceburgh  -  06/29/2006 10:46 PM

I bought a set an dthey would not polish to what I thought they should look like.



Best part is I got them from Newstaglia wheel....they took them back no problem and no restocking cost. Remounted my tires on a new set of BS wheels and I am very happy.

iceburgh [ View ] [ Email ] [ Blogs ] [ Car Ads ] new bloomfield, Pennsylvannia
 
Posted by Duecester  -  12/18/2003 04:42 PM
I can tell you know that I have a set of American 5 spoke wheels and I`am very happy with them.They are nice quality and reasonably priced.Not to say that there aren`t other good quality wheels out there.It boils down to what your looking for.I`ve seen show winners with all different styles and price ranges so I don`t believe you have to have the highest priced wheels to be a winner.If you find the look that suits you and they stand behind there product than go for it.But in answer to your question about American they put out quality wheels and stand 100% behind there product.That is my opinion from my past experiences with them.They have made a couple of sets of custom odd offset wheels for me and are every nice people to deal with.Good luck.
Duecester [ View ] [ Email ] [ Blogs ] [ Car Ads ] Vineland, New Jersey
 
Posted by more or les  -  12/20/2003 12:40 AM

 I HAD A COMPLAINT AGAINST A COMPANY ABOUT SHIPPING A PART.  WHEN I GOT MY FILL OF IT.  I SENT MY COMPLAINT TO STREET RODDER MAGAZINE.   ADDRESSED COMPLAINT DEPARTMENT!   EVEN THOUGH THEY DIDN'T HAVE ONE.   IT GOT THEIR ATTENTION!   I HAD A STREET RODDER REPRESENTIVE CALLING ME FROM L.A. AIRPORT.    TO SAY HE WAS ON IT.  AND THAT THE COMPANY I COMPLAINED ABOUT WOULD SEND ME THE PART.   THEY EVEN FIRED THE GUY WHO KEPT SAYING HE HAD SHIPPED THE PART.  BUT THEY HAD SO MANY COMPLAINTS ABOUT NOT GETTING PARTS.   THEY FIRED HIM.  I GOT  THE PART AND A  $50 DISCOUNT COUPON AIR MAIL SPECIAL DELIVERY!



 



 

more or les [ View ] [ Email ] [ Blogs ] [ Car Ads ] DEARBORN, Michigan
 
Posted by tlp1968  -  06/30/2006 10:03 AM
For those of you who were burned by Coddington I know of a place that has a great shirt. For those of you who are still considering buying new wheels Wheels for Less has it all.
StreetRodding.com Marketing Director [ View ] [ Email ] [ Blogs ] [ Car Ads ] Springfield,, Illinois
 
Posted by iajonesy  -  12/26/2003 09:53 PM

I recently bought a set of Boyd's Smoothies and I am 100% satisfied with them. I think one of the big problems for Boyd right now is that his son Chris is running the wheel business and has never had to work for a living and doesn't relate to people well at all and it's beginning to show. I saw a set of Salt Flat wheels at a show in Wisconsin and the guy was having problems with the painted centers also, they were peeling very badly. The polished ones seem to be first rate. I also agree that the BIG guys really don't give a rat's ass about the home builder because the chances of our cars getting featured in a magazine are slim when compared to "name" builders and that is the kind of advertising the "big guys" strive for. As long as we continue to stand up for what's right and use this forum to tell others about good and bad experiences the big guys will soon have to take notice.



Remember; Illlegitimy non-carborandum, "Don't let the bastards wear you down"

iajonesy [ View ] [ Email ] [ Blogs ] [ Car Ads ] Lisbon, Iowa
 
Posted by muskrat  -  10/05/2005 05:13 PM
2 years ago, I bought my rims at stockton wheel, in stockton ca. for my 55 chevy and these guys were great. I am happy with them, just before, I bought these wheels, I was looking at the highend stuff, and got bad vibe's, so I understand where you are coming from. Jack
muskrat [ View ] [ Email ] [ Blogs ] [ Car Ads ] Santa Maria, California
 
Posted by brog35  -  06/30/2006 10:30 PM

Boyd is no longer in the wheel business from what I understand, American Racing is now doing the Coddington wheels.



I have a set on my car and no problems so far.

brog35 [ View ] [ Email ] [ Blogs ] [ Car Ads ] Nicholasville, Kentucky
 
Posted by 1carguy  -  10/23/2005 08:40 PM
My son in law had similar issues with Boyds wheels. Never again will we purchase anything from them. Just finished my latest rod and used Intro Wheels and I'm very happy with the wheels and service I received.
1carguy [ View ] [ Email ] [ Blogs ] [ Car Ads ] Pleasanton, California
 
Posted by ABCRDSTR  -  03/03/2008 11:58 PM
I bought my set of polished Saltflats in 2004, I have just finally finished the car a 32Ford Hi-Boy and started to drive the wheels are true and took very little weight to balance I'm sold on American wheels. P.S. I just heard that Boyd passed away suddenly last week anyone know what happed?
ABCRDSTR [ View ] [ Email ] [ Blogs ] [ Car Ads ] Downingtown, Pennsylvannia
 
Posted by Starfire  -  03/04/2008 01:22 AM
Geez, try looking at the date of the thread before posting. This sucker is 2 years old.
Starfire [ View ] [ Email ] [ Blogs ] [ Car Ads ] Weimar, Texas
 
Posted by harpo1313  -  03/04/2008 01:44 AM
ya no kiddin ,lets flame the guy before hes buried, gimme a break
harpo1313 [ View ] [ Email ] [ Blogs ] [ Car Ads ] wareham, Massachusetts
 
Posted by hotrodgene  -  03/04/2008 10:52 AM
My current rod (37Phaeton)has Boyd wheel and previous rod also had Boyd wheels and have no problems except I prefer chrome since billet require to much polishing to stay looking good.I must say these were not my choice since they were on cars when I purchased cars.
Thanks,Gene [ View ] [ Email ] [ Blogs ] [ Car Ads ] Saint Petersburg, Florida
 
Posted by whipsold39  -  03/04/2008 11:05 AM
This post started in 2003 or 2006- Coddingtons gone So whats the point now in 2008
whipsold39 [ View ] [ Email ] [ Blogs ] [ Car Ads ] 400 9th ave silvis 61282, Illinois Charter Member since January 2006
 
Posted by tlp1968  -  03/04/2008 01:11 PM
Remember guys that new members sometimes look for posts and don't realize we keep our threads for years! For the new guys- if you have a topic you wish to bring up just start a new discussion and you will get more responses. Old threads are sometimes played out. But welcome to the site everyone!
StreetRodding.com Marketing Director [ View ] [ Email ] [ Blogs ] [ Car Ads ] Springfield,, Illinois
 
Posted by Rodrunner  -  03/04/2008 07:37 PM
I wouldnt spend 10 cents for anything with Boyds name on it....thats just poor bussiness....RESTOCKING FEE ...I have been there done that....I hope you used a credit card, if so you can contest it with the credit card company and you will not have to pay a penny. I had the same problem with Campbells in tracycity,Tn. I picked the part up myself and going to return it the same day and he wanted to charge me $40.00 restocking fee...I said sorry about your luck...Called my cedit card comp and they took care of everything....SO NEVER PAY WITH CASH OR CHECK....use the ole plastic everytime........Restocking fee vendors should be banned...GOOD LUCK I know this is an old posting but it might help someone in the future..
Rodrunner [ View ] [ Email ] [ Blogs ] [ Car Ads ] na, Tennessee
 
Posted by LowPat  -  03/05/2008 05:47 AM
I didn't even look at Coddington's. Went straight for Budnik's.
LowPat [ View ] [ Email ] [ Blogs ] [ Car Ads ] Broken Hill, Australia Charter Member since August 2000
 
Posted by BigAlBre  -  03/05/2008 10:29 PM
American bought Boyd's wheel business and Colorado Custom has been out of business for a couple of years.....
Big Al sittin back in paradise. [ View ] [ Email ] [ Blogs ] [ Car Ads ] St Pete Beach, Florida Charter Member since June 1999
 
Back To Top
Please Login or Register to Comment
Existing Member? Sign In.
New Visitor? Click Here to Get Started!
 
Existing Member but forgot your Login Information? Click Here.